How to return
As part of our commitment to reducing our environmental impact, our return instructions are paper free. This benefits our customers, our people and our planet.
When returning your items, please include any accessories, branded boxes or cases that came with your order, If anything is damaged or missing from your return, you may not receive your refund.
Here’s what you need to do:
Go to Orders & Returns if you have an account. If you placed your order as a guest, enter your guest order details here
Find the order you want to return and click Return Item(s)
Select each item and your reason for returning
We accept returns within 2 days, starting from the day your order was delivered.
Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
Items cannot be returned as they have been created to your specification, unless the item arrives damaged or faulty when delivered to you.
Please be careful when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.
Once your return has been received, it can take up to 7 calendar days to process. When your return has been accepted, your refund will be processed to your original payment method, excluding any delivery costs. Refunds can take up to 14 days to show in your account, depending on your payment provider.